PRIVACY POLICY

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Privacy Policy

Delaware Hispanic Chamber of Commerce Inc. Last Updated: February 21, 2025

Introduction

The Delaware Hispanic Chamber of Commerce Inc. ("DHCC," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.

Contact Information

Delaware Hispanic Chamber of Commerce Inc. 1801 Lancaster Ave, Wilmington, DE 19805 Email: admin@HispanicDE.org Phone: 302-409-0650

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Business information
• Membership details
• Payment information
• Communication preferences
• Event registration information
• Survey responses

How We Use Your Information

We use the information we collect to:

• Provide and manage membership services
• Process payments and donations
• Send communications about events and programs
• Deliver newsletters and updates
• Respond to inquiries
• Improve our services
• Comply with legal obligations

Communications and Text Messages

Text Message Communications

• Frequency: 2-4 messages per month on average
• Content: Event reminders, membership updates, program information, and emergency announcements
• Timing: Messages sent only between 8:00 AM and 9:00 PM local time
• Consent: Messages sent only to members who have explicitly opted in

Opt-Out Instructions

**To stop receiving text messages from DHCC, you can:

• Reply "STOP" to any text message
• Uncheck the text message indicator in your member profile
• Contact us directly to update your preferences**

Email Communications

You can opt out of email communications by:

• Clicking the "unsubscribe" link in any email
• Updating your preferences in your member profile
• Contacting us directly

Data Protection Measures

We implement appropriate security measures to protect your information:

• Secure data storage systems
• Encrypted data transmission
• Limited staff access to personal information
• Regular security assessments
• Vendor security verification
• Data backup procedures

Member Rights and Preferences

You have the right to:

• Access your personal information
• Update or correct your information
• Choose communication preferences
• Request deletion of your information
• Opt out of specific data uses
• Export your data
• File a complaint

Information Sharing

We may share your information with:

• Service providers who assist our operations
• Payment processors for transactions
• Partners for specific programs (with your consent)
• Legal authorities when required by law

We do not sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Improve site functionality
• Analyze usage patterns
• Remember your preferences
• Enhance security

You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify members of significant changes through:

• Email notification
• Website announcement
• Text message (if opted in)

Your California Privacy Rights

California residents have additional rights regarding their personal information. Contact us for details.

International Data Transfer

We primarily operate in Delaware, but our data may be transferred to servers or service providers in other locations. We ensure appropriate safeguards for international transfers.

Questions and Concerns

For privacy-related questions or concerns:

• Email: admin@HispanicDE.org
• Phone: 302-409-0650
• Mail: 1801 Lancaster Ave, Wilmington, DE 19805

Legal Basis and Consent

By using our services, you consent to this Privacy Policy. You may withdraw consent at any time by contacting us or updating your preferences.